Establishing a digital healthcare practice is complex and when certain technologies are pieced together, the result is often fragmented, non-compliant, and costlier than it should be. Managing a healthcare practice is already an enormous undertaking and determining the digital components that will integrate effectively can be confusing and challenging at best. 


Often when we look to engaging with new technology, there are only sales people out in the market educating Practitioners and Practice Managers about what software and digital solutions to utilise. Terminology can be confusing and it is very easy to get caught up in how something looks, rather than determining if it is functional. Every speciality has unique requirements and this is about feeling confident in making the right decisions for your specific practice.

Who Is This Course For?

If you want to learn how to run a smart, secure online private practice, create efficiencies, reduce unnecessary technology overheads and ensure you align your practice with your core values, Practis Online is for you. Participants ideally fall into one of the following:

  • ENGAGED AND AMBITIOUS MEDICAL SECRETARIES

    Want to progress in your career, stay current (or ahead)?

    Practis Online infuses over 25 years of practice management and advisory experience, provides case studies, tools, templates and resources to ensure your knowledge will help set you apart.

  • EXPERIENCED PRACTICE MANAGERS SEEKING DIGITAL SOLUTIONS

    Already running a private practice?

    Ready to take things to the next level, improve efficiencies and minimise risk when implementing digital strategies? Practis Online will teach you how—even if you’re terrified of tech!

  • ESTABLISHED OR NEW TO PRIVATE PRACTICE SPECIALISTS

    Become competent and confident in overseeing the growth of your practice.

    Whether you are setting up a private practice, are already established or you would like to be virtual, Practis Online will help to ensure you have the tools to understand how to protect your practice.

Then 'Digitally Power Your Private Practice' is for you!

This course will guide you in developing a roadmap for starting and driving a digital private practice, including:


  • Knowledge and resources to assist in minimising risk when implementing digital tools

  • Tools to compare practice management software solutions to determine if they are fit for purpose

  • Tools to assist evaluating and implementing digital strategies (including how to risks, pros & cons)

  • Formulate and implement policies, procedures and processes to mitigate risk 

  • Improved financial literacy in a digital, cashless world including strategies on how to minimise and/or eliminate fraud 

  • Understanding data management, governance and obligations under the Privacy Act (1988).

  • Guidance on employee attraction, selection, remuneration, retention training and legislative compliance

  • Understand why management and leadership are not one in the same

  • Prepare for emerging technologies that will change how healthcare is delivered

  • Digital tools and templates for strategic planning, financial management, marketing and navigating change management.

  • Guidance on how to set standards and establish appropriate professional conduct 

  • Helpful tips for how to navigate each component of your role as a practice manager


Can a practice transition to a digital practice independently?

More often than not, practitioners or managers who aim to establish a digitally leveraged practice alone come up against a series of problems that are avoidable. This leaves them feeling overwhelmed, frustrated and out of pocket. We at Practis are regularly called in to ‘fix’ these problems and as a result, the process takes longer and is more expensive than it needs to be.

Often professional development is overlooked for those involved in practice management because it’s deemed an unnecessary expense. The role of Practice Manager is often one of isolation.  This is what has inspired the development of the Practis Online course so that participants can access professional development at a reasonable cost as well as learn at times that suit them and the needs of the practice.

We all need to keep up to date with the rapid changes and challenges that healthcare presents today, but where do we find the time? Maybe you are still drowning in paper-based processes or are looking for a little automation in your life?

Healthcare providers and managers often have a strong commitment to working to ‘get the job done’ which often means you work long hours and rarely put your own needs first.  The prospect of implementing another change as part of the process of a digital transformation can send the best of us into overwhelm. 

You may have been enlisted in this role via proxy and feel the expectation of needing to know everything about running a practice. You have a lot of hats to wear and want to do it well. 

You shouldn’t have to do it alone.

Why Practis Online?

  • Be confident about your decision making about software & tools

  • Reduce fraud or data security concerns

  • Ensure the practice is legally and financially compliant

  • Increase practice capacity for productivity and profit

  • Develop a cohesive team that communicates effectively

  • Implement change with positive effect; and

  • So, you can focus on higher-value activities in your role!


To ensure Practice Managers like yourself are confident about how they establish and manage a digital practice, I have put together this 8-week program that encompasses key elements of the AAPM core principles of healthcare practice management.

It has been designed to guide you through the challenging aspects of running a digitally leveraged private practice ensuring your digital practice is an efficient and secure one.

How Does It Work?

For 8 weeks you will receive weekly lessons. Each week will focus on a core principle of practice management and consist of videos, templates, resource lists and action sheets.  All of the training is online and facilitated within the Practis Online Member site.  Students can connect with other participants and compare notes.  


To participate, all you need is a laptop/tablet to view the lessons along with a stable internet connection.


Introduction – Digitally Powering a Private Practice 

Module 1 – Governance and Organisational Dynamics: forming the framework 

Module 2 – Financial Management: systems and compliance

Module 3 – Information Management: software, systems and apps

Module 4 – Risk Management: strategies for mitigating online risk

Module 5 – Human Resources Management: maintaining the human element 

Module 6 – Business and Clinical Operations: digital strategies for streamlining

Module 7 – Planning and Marketing: Digital tools for the Information Era 

Module 8 – Professional Responsibility: The moral duty to ongoing education

Dip Pract Mgt, CPMAAPM

Lisa Smith

Dip Pract Mgt, CPMAAPM

I met Deana in 2016 through the AAPM pilot mentor program. Deana’s mentorship has been truly transformative to both my career and our business success. Her passion and level of dedication to medical business management is both rare and inspirational. Deana literally lives and breathes this field and her energy is infectious. I never miss an opportunity to hear her present. Her expertise in all aspects business innovation is absolutely priceless given the dynamic environment of medicine. Deana is by far an industry leader. I feel very privileged to have been the recipient of her generosity over the years. I am forever grateful for my time spent with such a highly respected industry icon.

The 'Digitally Power Your Private Practice' program includes:

  • Access to the 8-week program

  • Delivery of module content each week to your inbox

  • Track your progress and validate your learning through quizzes

  • Resources to help you plan and execute course components

  • Downloadable templates saving you significant time and money 

  • 12-month access to the course content following completion

  • Weekly, interactive sessions where Deana answers questions and provides strategic advice

  • Exclusive offers with quality industry suppliers

  • Course Completion Certificate

  • AAPM CPD Points

Pricing Options

12-month access to Digitally Power your Practice is $1,599 if paid in full. Affordable payment plans are also available.

Practis is also very committed to supporting individuals who may be disadvantaged and offers 4 scholarships per year (click here for eligibility criteria and an application form).

  • GUARANTEE

    Like every challenge we undertake in life, if you do the work you will no doubt receive reward for your efforts. We 100% guarantee you will gain the knowledge, skills and confidence to move your practice and career forward.

Who Delivers The Course?

My name is Deana Scott and I am a business owner and Practice Manager, just like many of you. I have made a significant impact in the healthcare industry having founded Australia’s first ‘Virtual Medical Office’ solution in 2007 and am proud that 10 years later VMORE continues to be a leading, national provider of virtual, outsourced solutions to specialist healthcare practices.

I have been featured in the Australian Financial Review, Business Review Weekly, and am a regular presenter for the AMA, AAPM and RACS on a broad range of practice management topics including practice finance, technology, business systems and leadership.

I want to ensure that healthcare business owners and managers like us are supported and equipped with the knowledge and insights needed as you navigate the process of establishing and managing a digital private practice. I have unique industry skills and knowledge which I have been delighted to distil and deliver via Practis Online.
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Who Delivers The Course?